The brakes were so weak that I almost crashed into a pedestrian, and the gears were so difficult to use that I had to get off and manually adjust the chain multiple times.Īfter struggling for an hour, I finally gave up and returned the bike to the rental place. But within just a few minutes, I realized that it was completely unsafe. Reluctantly, I set off on my ride, hoping that the bike would at least be tolerable. When I complained to the staff, they seemed disinterested and told me that all their bikes were "well-maintained." They refused to give me a different bike or offer any kind of refund or compensation for the poor quality of the bike. The brakes were almost completely worn down and barely worked, the gears were clunky and hard to shift, and the seat was so uncomfortable that I could hardly sit on it. However, my enthusiasm quickly turned to frustration when I discovered that the bike I was given was in terrible condition. I arrived at the rental bike place on a hot summer day, excited to explore the city on two wheels. It was as if spending nearly $2,000 with their company meant absolutely nothing.
RAD ELECTRIC BIKES PHONE NUMBER INSTALL
They made 0 attempts to offer a courtesy install of an accessory even though they sole me the accessory online even though it's not in stock. The company made 0 attempts to dissuade me from this decision. I refused to take possession of the bike. "No, we would have called you to gain authorization to charge EVEN MORE MONEY to install the accessories". I asked when the accessories arrived, would I be charged to install them? "Yes." But I paid online for the 'pro build' ($165) and had the accessories been in stock they would be in the bike right now. So when i got to the store, the bike wasn't at all what I ordered. These have yet to arrive and yet to be refunded. They called me to pay even more money to get accessories shipped to my home.
RAD ELECTRIC BIKES PHONE NUMBER PRO
I added accessories and selected the pro build.
I was intending to use the bike for serious purposes as my car died recently. $1399.ended up being $1834 by the time I checked out.
inseam between 25"-33.Maybe the worst experience with a company in years. *Measured from bottom of the pedal strokeĥ'2" - 6'2" (Approx. Rad Power Bikes by Kenda Juggernaut 26" x 4", K-Shield puncture-resistant liner *tires received may not include brandingĥ'7" - 6'2" (Approx. Heavy-duty aluminum with wide plastic footĬrMo axle, forged aluminum platform with reflectors, standard 9/16" x 20 TPI threading Semi-integrated, 1-1/8" straight steerer tube RST spring fork, 60 mm travel with lockout and preload adjustment, 277 mm steerer tubeĭurable imitation leather ergonomic gripsĬustom formed aluminum, 700 mm wide, 4" rise Rad Power Bikes approved aluminum alloy levers with motor cutoff switch and adjustable reach (2.5mm Allen wrench)Ĥ2T chainring, 170 mm crank length, dual-sided aluminum chainring guard Rad Power Bikes approved hydraulic brake caliper Rest assured, our engineers rigorously test each component to guarantee quality and compatibility. To ensure uninterrupted shipping, some parts may differ from those listed. Water resistant connectors and wiring harness Intelligent 5 level pedal assist with 12 magnet cadence sensor Rear: Integrated taillight with brake light Actual power-to-ground wattage is under 750W to ensure ebike regulatory compliance and may vary depending on riding conditions.įront: Standard Rad Power Bikes LED headlight Stated wattage is the manufacturer’s rated power capacity. If you’re going it alone, carefully hold the book in place and measure from the ground to the top of the book spine.Ĥ8V, 2 Amp Rad Power Bikes smart charger, operates on 100V-240V AC power outletsīacklit LCD with charge indicator, speedometer, odometer, trip odometer, pedal assist level, clock, and moreħ50W brushless geared hub motor, 5:1 planetary gear reduction. If you have a buddy helping you, get them to measure from the floor to the top of the book spine while you hold the book in place.
This may be a bit awkward, but is way more comfortable - and safer! - than trying to ride a bike that is too big. Slide the book upwards towards your groin until it is solidly against your body. Place a hardcover book against the wall with the spine of the book facing upward. Wearing your regular riding shoes and with your back to the wall, stand with your feet spread so there is about 7 inches between them - this is about the distance apart your feet would be when straddling a bike with your feet on You’ll use this number on the chart to get a feel for how the different models will fit you. This will typically be an inch or two longer than the length of your trousers, but you’ll want to measure to be sure. Your “bike inseam” - or inside leg length - is the distance between your body where it sits on your bike saddle and the ground.
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