When Gmail users mark emails as spam, it increases the likelihood that future messages you send will also be classified as spam by our anti-abuse systems. Exercise judgment when sending email to a large number of recipients, even if the recipients elected to receive emails from you in the past. Please keep in mind that your definition of “unsolicited” or “unwanted” mail may differ from your email recipients’ perception. You are not allowed to automate the Gmail interface, whether to send, delete, or filter emails, in a manner that misleads or deceives users. You are not allowed to use Gmail to send email in violation of the CAN-SPAM Act or other anti-spam laws to send unauthorized email via open, third-party servers or to distribute the email addresses of any person without their consent. Spam and Bulk Mailĭon’t use Gmail to distribute spam or unsolicited commercial mail. We may take action on inactive accounts, which may include deleting your messages from the product. Activity includes accessing the product or its content at least every 2 years. If your account is disabled, and you believe it was a mistake, please follow the instructions on this page. Google may disable accounts that are found to be in violation of our policies. Make sure to read the policies below to understand how we define abusive behavior. If you believe an account has violated our Program Policies, there are multiple ways to report it: Read more about storage quotas here.īe sure to check back from time to time, as these policies may change. We may also delete content from your account if you fail to reduce your storage or fail to obtain sufficient additional storage. For example, we may prohibit the sending or receiving of messages if you exceed your storage quota. We may take action on accounts that go above storage quota limits. After we are notified of a potential policy violation, we may review the content and take action, including limiting or terminating a user’s access to Google products. We need to curb abuses that threaten our ability to provide these services, and we ask that everyone abide by the policies below to help us achieve this goal.
Your administrator may be able to provide more information. If you’re using an account through work, school, or another organization, terms may apply based on your organization’s agreement with Google or other policies. If you use Gmail with a consumer (e.g., account, please also refer to Google’s Terms of Service for more information.
The policies play an important role in maintaining a positive experience for everyone using Gmail. The Program Policies below apply to Gmail.
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